Booking & Cancellation Terms
Cancellation and Rescheduling
We are very appreciative of your business and understand that occasionally you may need to alter your plans. Please provide us with as much notice as possible of any cancellations or schedule adjustments that you require to allow us to release your reservation for another guest.
If you need to cancel your reservation you may do so up to 72 hours in advance with no additional penalty. You will be charged 50% of the total cost of your booking if cancellation is received less than 48 hours, but more than 24 hours in advance. Cancellations with less than 24 hours notice will be charged the full amount. Flights rescheduled with less than 48 hours notice become non-refundable.
Consent and Agreement
Submission of a confirmed order shall constitute an informed and knowing consent and waiver as required by law. You also acknowledge that the permissions and consents set forth on the South Bay Helicopter, Inc website in the Cancellation Policy, Limitation of Liability, and Flight Operations sections. The cardholder/authorized signatory authorizes South Bay Helicopter to charge his/her credit card at the time of booking. The total cost listed in your cart is also a guarantee of payment for the balance due for the flight(s). Cardholder also understands and authorizes the credit card to be charged if Cardholder fails to cancel this booking without 72 hours notice.
Limitations of Liability
You acknowledge and assume the risks which are inherent in participation with South Bay Helicopter, Inc, including transportation of the individual which may be dangerous and include risks which cannot be reasonably avoided. You acknowledge and assume the risk that attendance and participation in the event can cause including but not limited to personal injury, death, and property damage.
You acknowledge that you waive any and all claims for personal injuries or property damage, including negligence, against South Bay Helicopter, Inc, its employees, it volunteers, the individual members thereof, its agents, officers, and directors arising out of or relating to attendance and participation in the event including transportation of the named individual including alighting on and off the aircraft.
By using this website and/or the services of South Bay Helicopter, Inc., you agree that you have read and understood, and abde by all the terms stated herein.